Thursday, September 12, 2013 
<p>The cash-stock deal will make Concentrix a top 10 provider in the $55+bn CRM BPO market.</p><p>Photograph: Getty Images.</p><p>Business process services provider Synnex Corporation has signed an agreement to acquire IBM's global customer care business process outsourcing services (BPO) business for $505m to expand its geographic and industry reach.</p><p>The acquired business generated revenue of $1.3bn last year, which is more than 1 per cent of IBM's overall revenue.</p><p><a href="http://www.newstatesman.com/business/business/2013/09/synnex-buy-ibm%E2%80%99s-customer-care-bpo-services-unit-505m">Keep reading...</a></p>
